Then go to Settings and select Management Account / Network PlayStation and now select Licenses Restore, continue to the end until Licenses Restore is done.
Enter the email and password ( PS4 Hacked Account ) you received from us and click Sign in.
Go to your PS4 and hit the new user option on the first page (before logging into your account).
You need to make sure you have Internet access, then before anything, update your device to the last update